Book an Initial Readiness Call
This focused 20-minute call is designed to understand the requirement, establish whether DefendVista is the right fit and identify the appropriate next step.
A straightforward first conversation
There is no charge for the initial call and no obligation to proceed.
Written quote before any paid work
Selecting a priced option such as the £495 review only tells us what to prepare. Any implementation or specialist work is scoped and quoted separately.
You do not need technical answers
If you are not sure how something is set up, say so. Working that out is part of the job.
The initial call is designed to understand your requirement and determine the appropriate next step. It does not include technical testing or a written security assessment.
Where a detailed review is required, the Contract Readiness Review is available for £495 and includes assessment of your actual requirements, controls and evidence, followed by a written report. Implementation and other specialist services are scoped and quoted separately.
Questions transport and logistics SME owners ask us
How much does a cyber attack cost a transport or logistics company?+
Direct recovery for a UK SME is typically £30,000 to £150,000. For fleet, haulage and warehousing operators, operational losses, SLA penalties and lost contracts usually double that number. A serious multi-day outage on a mid-sized operator routinely passes £500,000 once customer churn is counted.
Do logistics and haulage companies need Cyber Essentials?+
Increasingly yes. Major retailers, 3PLs and public sector buyers now require Cyber Essentials or Cyber Essentials Plus in tender packs. Even where it is not mandated, holding the certificate shortens supplier questionnaires from weeks to days and reduces cyber insurance premiums.
What happens if customer delivery data is compromised?+
You have a UK GDPR notification clock of 72 hours, contractual breach notices to issue to every affected customer, and a high probability of an ICO investigation. The commercial consequence is usually worse than the regulatory one: retailers and 3PLs review carriers quarterly and a public incident frequently leads to quiet de-listing at the next review.
How long does a cybersecurity assessment take?+
A DefendVista risk assessment for a transport or logistics SME runs across 5 to 10 working days with no disruption to dispatch or warehouse operations. You receive a board-ready risk register, a 90-day remediation plan and answers to the questions your insurer and biggest customers are already asking.
What cyber insurance requirements should SMEs meet?+
UK cyber insurers now expect multi-factor authentication on email and admin, endpoint detection and response on every device, tested offline or immutable backups, a documented incident plan, DMARC on outbound email and evidence of staff awareness training. Missing any of these can lead to refused claims, premium spikes or refused renewal.
How often should backups be tested?+
Critical operational systems, including the transport management system, warehouse management system and finance ledger, should be restore-tested at least quarterly. Annual testing is the absolute minimum. Backups that have never been restored should be assumed not to work.
Can a small transport company be targeted by ransomware?+
Yes. UK SME hauliers and logistics operators are deliberately targeted because attackers know a parked fleet is expensive within hours, which raises the chance of a ransom being paid. Most attacks start with a routine phishing email, not a sophisticated nation-state campaign.
Is DefendVista a large cybersecurity company?+
No. DefendVista is a specialist cybersecurity consultancy. Clients work directly with an experienced cybersecurity professional rather than being passed between departments.
Where is DefendVista based?+
DefendVista Ltd is registered in England and Wales. Our registered office is used for official company correspondence, with services delivered remotely or at client sites.
Who carries out the cybersecurity work?+
Projects are led by founder Daniel Agyemang Prempeh. Additional trusted specialists may support larger requirements where appropriate.